Most sites are just search engines connected to a factory in a different time zone. Ink’d is a tech-enabled service. We use AI to curate the top 1% of products (so you don't have to browse 50,000 bad options), but every order is reviewed, printed, and packed by real experts in our Massachusetts facility.

We stock the retail brands your team actually wants to wear. This includes The North Face, Patagonia, Yeti, Carhartt, Nike, Stanley, and Bella+Canvas. If you don’t see a specific brand in our "Smart Search," just ask, we have accounts with every major supplier in the industry.

No. We use Smart Search to find the best products and manage inventory data. Your artwork, logo placement, and print quality are always managed by human designers. We believe in high-tech search, but high-touch design.

We build, host, and manage your company store for free. You only pay for the merchandise and shipping when an order is placed. There are no monthly hosting fees or "maintenance" charges.

No. This is the biggest advantage of the Ink’d model. We produce items on-demand. You don’t need to guess sizes or buy 500 shirts to sit in a closet. Whether your employee orders one hoodie or fifty, we print and ship it when the order comes in.

Faster than anyone else. While agencies take months, our team can have your fully branded portal live in as little as 72 hours once products are selected.

Yes. This is our most popular feature for New Hire Kits. We can issue digital credit codes (e.g., "$50 Welcome Gift") that employees can redeem in your store. You are invoiced monthly only for the codes that are actually used.

Absolutely. We specialize in kitting. We can bundle a hoodie, a notebook, and a tumbler into a custom-branded box with crinkle paper and a welcome note. We handle the assembly and shipping directly to your remote employee’s doorstep.

Yes. We support global teams. We handle the shipping and customs paperwork to ensure your remote staff in London or Toronto gets the same quality gear as your team in Boston.

Yes. If you have special items (like a custom trophy or pre-printed books), we can warehouse them in our Massachusetts facility and include them in your shipments.

Always. For Bulk Orders: You will receive a digital proof for approval before a single item is printed.For Webstores: The product mockups on your store serve as the proof. Our design team reviews every order to ensure the logo placement matches the mockup exactly.

Yes. We offer Pantone matching for screen printing and embroidery. Note: Colors can vary slightly between a backlit computer screen and physical thread/ink, but our production team is trained to get as close to a perfect match as physics allows.

Vector files are king. .AI, .EPS, or .SVG files give the crispest print. If you only have a JPG or PNG, don’t worry, our design team can usually convert it for you for free.

On-Demand Webstore Orders: Typically ship in 10–12 business days. Bulk Orders: typically ship in 10 business days after proof approval. In a Rush? Just ask. We can often expedite production to meet firm event deadlines.

Because every item is custom-printed for you, we cannot accept returns for "buyer's remorse" or wrong sizes. However, we stand 100% behind our quality. If an item arrives defective, misprinted, or damaged, contact us within 7 days and we will replace it or refund it immediately.

You will receive an automated email with a tracking link the second your label is printed. You can follow your gear from our dock to your door.

We don't use bots or call centers. You can call our shop in Massachusetts at 774-215-0375 (Mon-Thur 9a-5p ET) or email wecare@inkdstores.com. You will talk to a human who knows exactly how screen printing works.